Blog · CALIFORNIA · 2025

How to Sue a Car Manufacturer for Defects in California (& Win)

PUBLISHED Jun 5, 2025
READING TIME 8 MIN
BY Seven Law Group, APC

The manufacturer has a legal department, a claims team, and a playbook for wearing you down. You have a glovebox full of repair orders and a car you no longer trust.

Here’s the good news: that stack of paperwork is worth more than their playbook. California’s lemon law was written for exactly this fight, and it puts real pressure on the company, not on you. When you win, the manufacturer buys back the car, covers your costs, and pays your attorney’s fees. If it ignored the law on purpose, it can owe up to double your damages on top of that.

This guide walks you through how to sue a car manufacturer for defects in California, step by step, under the rules that apply right now. The process changed in 2025, and some of the advice still floating around online is out of date.

Step 1: Confirm You Have a Lemon Law Claim

Learning how to sue a car manufacturer for defects starts with one question: do you actually have a claim? Check the basics. Under California’s Song-Beverly Consumer Warranty Act, you have a strong claim when:

  • The defect first showed up while the car was under the manufacturer’s warranty
  • The defect substantially impairs the car’s use, value, or safety
  • You gave the dealer a reasonable number of chances to fix it
  • The problem wasn’t caused by abuse, an accident, or aftermarket modifications

If those boxes are checked, Civil Code § 1793.2 requires the manufacturer to replace the car or refund your money. Note that the warranty doesn’t have to still be active today. What matters is that the problem started while it was.

One important exception: if you bought the car used, the California Supreme Court’s decision in Rodriguez v. FCA US narrowed refund-or-replace coverage for many used vehicles. You still have options, but the analysis is different. Bring us your paperwork before you assume anything either way.

Next step: Pull out your purchase contract and warranty booklet and confirm when coverage started.

Step 2: Find Out Which Rulebook Your Manufacturer Follows

This step didn’t exist two years ago, and it now shapes everything about how to sue a car manufacturer for defects.

In 2024 and 2025, California passed AB 1755 and its cleanup bill, SB 26. Together they created a two-track system. Manufacturers could choose to “opt in” to a new set of procedures, and those that didn’t stay under the older rules. Which track your case follows depends entirely on who built your car.

The California Department of Consumer Affairs publishes the official list of opted-in manufacturers, and that list gets updated every year. Check it rather than relying on anyone’s memory, including ours. Our breakdown of why California’s lemon law rules changed explains the two tracks in more detail.

Next step: Look up your manufacturer on the DCA list and write down which track applies.

Step 3: Build Your Paper Trail

If you want to know how to sue a car manufacturer for defects and win, start with documents. Repair orders do more work in these cases than any argument a lawyer can make. Keep:

  • Every repair order and invoice, including “could not duplicate” visits
  • Drop-off and pickup dates for each visit (days out of service add up)
  • Emails, letters, and call notes with the dealer or manufacturer
  • Towing, rental car, and alternate transportation receipts
  • Photos or videos of the defect happening

When you describe the problem at the service desk, use plain symptoms (“car shakes above 50 mph, transmission slips when merging”) and make sure those words land on the repair order. A vague invoice helps the manufacturer. A specific one helps you.

Next step: Request a printed service history from the dealer. They’re required to have it, and it often shows visits you forgot about.

Step 4: Put the Manufacturer on Written Notice

Written notice is the step most people get wrong when they research how to sue a car manufacturer for defects on their own. If your manufacturer opted in to the new procedures, you must send written notice at least 30 days before filing suit if you want to seek civil penalties. Skip it, and you can lose the right to that extra money even if you win the case. The notice has specific content requirements, which is one of the best reasons to have an attorney draft it.

If your manufacturer didn’t opt in, notice isn’t legally required before suing. We still recommend it in many cases, because a clear, documented demand often produces a serious offer without a lawsuit.

Next step: Don’t send a casual email and call it notice. Get the formal version right the first time.

Step 5: Know Your Filing Deadline

Timing is the quiet trap in how to sue a car manufacturer for defects. The deadline also depends on your manufacturer’s track. For manufacturers that didn’t opt in, the traditional four-year statute of limitations generally applies. For opted-in manufacturers, the window is much shorter: generally one year after the express warranty expires, with an outer limit of six years from when the car was delivered.

That shorter window catches people off guard, especially owners who kept “giving the dealer one more try” after the warranty ran out. If your warranty has expired or is close to it, treat this as urgent.

Next step: Find your warranty expiration date (time or miles, whichever comes first) and put it on your calendar.

Step 6: Don’t Let Them Push You Into Arbitration

Manufacturers love private arbitration. It’s quieter, and the consumer gives up tools that matter in court. The old version of this post told you arbitration was sometimes required. Here’s the more accurate picture of how to sue a car manufacturer for defects without getting pushed out of court.

Many dealer sales contracts contain an arbitration clause, and for years manufacturers tried to borrow those clauses to force lemon law cases out of court. In Ford Motor Warranty Cases (2025), the California Supreme Court shut that down: your lemon law claims against the manufacturer come from the statute, not the dealer’s contract, so the manufacturer generally can’t use the dealer’s clause against you.

Some manufacturers also run state-certified dispute programs. Those programs bind the manufacturer if you accept the decision, but you’re free to reject the result and go to court. Using one can matter in a few situations, so get advice before you file or skip it.

Next step: If a manufacturer representative tells you arbitration is mandatory, ask them to put that in writing and send it to us.

Step 7: File Your Lawsuit and Let the Process Work

Once notice, deadlines, and evidence are in order, here is what the lemon law lawsuit process looks like:

  1. The complaint. Your attorney files in California state court, laying out the defect, the repair history, and what you’re owed.
  2. Mediation (opted-in manufacturers). Under the new rules, both sides must mediate within 150 days of the manufacturer’s answer. Early document exchange is part of that track, so a well-documented case gets taken seriously fast.
  3. Discovery. We get the manufacturer’s internal records: technical bulletins, warranty data, and how it handled your claim behind the scenes. This is often where the case turns.
  4. Settlement or trial. Most cases settle before trial. When they don’t, a judge or jury decides.

Understanding how to sue a car manufacturer for defects really comes down to this: the company settles when staying in the fight costs more than paying you. Every step above raises that cost.

What You Can Win

The payoff is the reason how to sue a car manufacturer for defects is worth learning. When your case succeeds, California law entitles you to:

  • A refund of your down payment, monthly payments, loan payoff, taxes, and registration, minus a mileage offset (a deduction for miles you drove before first reporting the problem)
  • Or a replacement vehicle, if you’d rather have one. The choice is yours, not the manufacturer’s
  • Incidental costs like towing and rental cars
  • A civil penalty of up to two times your damages when the manufacturer willfully violated the law, under Civil Code § 1794
  • Your attorney’s fees and costs, paid by the manufacturer

That last point is why you never have to choose between justice and your budget. The manufacturer pays our fees. You pay nothing out of pocket, win or lose.

Mistakes That Sink Good Cases

Knowing how to sue a car manufacturer for defects also means knowing what not to do. We see strong claims weakened by the same few errors:

  • Waiting too long, especially now that opted-in deadlines are shorter
  • Paying for repairs that should be covered under warranty
  • Accepting the manufacturer’s first offer without anyone checking the math
  • Posting about the case on social media
  • Selling or trading in the car before talking to a lawyer

Any of these can cost you money. All of them are avoidable.

Ready to Make the Manufacturer Answer for Your Lemon?

You now know how to sue a car manufacturer for defects. You don’t have to do it alone, and you shouldn’t. The company on the other side has done this thousands of times. So have we. Thousands served, millions recovered, and we took every one of those cases personally.

Send us your repair orders and we’ll tell you which track your case is on, what your deadline is, and what your claim is worth. Get your free case evaluation today. The manufacturer pays. We’ve got your back.

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WRITTEN BY Seven Law Group, APC
Jun 5, 2025 · 8 min read · Filed under Blog