A battle for a deserving client. German Manufacturer agreed to repurchase our client’s defective vehicle. After taking the vehicle in for repairs for brake malfunctions, and dash board lights showing warnings, the client understandably decided that enough is enough. The manufacturer agreed to take the vehicle back and refund the client all of his payments and down payment, and even paid off the entire loan balance.

Issues with brakes are very serious, and not only dangerous for our client, but endanger everyone else on the road. We are proud to say there is one less vehicle on our roads that can pose a risk, and a satisfied client who is now able to purchase a new car and travel with his family safely.

We do not like bullies. Our office diligently represents our clients against Auto Manufacturers. Our client purchased a brand-new car in 2023 from a Korean manufacture. During her short one year of ownership, she took the vehicle in four times (4) because the infotainment screen was glitching and was non-responsive. On two of these occasions, the manufacturer did a software update thinking it would resolve the client’s issues.

After the issue was not resolved, the manufacturer decided to change the screen, not once, but twice. Was the issue resolved? No. Our client was fed up with driving a car that did not have a functioning infotainment screen, and decided to reach out to the manufacturer on her own and request a lemon law buy back. However, the manufacturer had other intentions. They informed the client that because the defects she is experiencing are not “mechanical defects” she is not entitled to a refund.

When we heard this story, we took it personal. We took on the representation and took this matter to the courts. After a long battle, we got the bully to agree to take the car back, and refund her.